Account & Data Deletion
This page explains how to delete your account and personal data for the Duolabs client portal app. Provider: Duolabs (CEO 홍서진).
How to request deletion
- In the app: open the app, go to Settings → Delete Account, and confirm. It is processed immediately.
- By email: send a request with your sign-in email to support@duolabs.co.kr. We process it without delay.
Data that is deleted
Account personal data (email, name, password, etc.) is immediately anonymized and deleted so it can no longer identify you. You can no longer sign in with that account.
Data that is retained
Business and legally required records (contracts, payments, deliverables) may be retained with personally identifying information removed, for the period required by applicable law (e.g., 5 years for transaction records under Korean e-commerce law).