DUOLABS
Work

B2B commerce and back office for a printing-machine maker

As a printing-machine maker's first business system, we planned, designed, and built a B2B storefront where trade customers pick supplies and request quotes, plus a back office for production and orders. Quote requests that used to come by phone and fax now arrive as structured forms, and the four spreadsheets that ran production and orders moved into one system that keeps their columns and order.

Launch
2026
Client
A printing-machine manufacturer
Type
Commerce & Retail
01 / 03

Production scattered across four spreadsheets, gathered onto one order card

Order numbers were copied from the accounting software into spreadsheets, then split across four sheets by stage and order type. Instead of asking people to learn a new screen, we kept the column names and order they used every day and grouped scattered rows into one card per order. The same data can be viewed as cards, a board, or a table, and the weights and quantities once worked out by copying formulas row by row are now calculated by the system.

Production scattered across four spreadsheets, gathered onto one order card
02 / 03

The office taps a number to open the list, the floor taps once on a phone

The top row of the dashboard shows today's requests, work in progress, overdue orders, and stalled stages, and tapping any number opens that exact list. Stage leads see only what is waiting on them on their phone and move it to the next stage with one large button. Unfinished items can be held back, and a mistaken tap can be undone within 12 seconds. The date and the person who moved it are recorded without anyone writing them down.

The office taps a number to open the list, the floor taps once on a phone
03 / 03

An order ledger that filters like a spreadsheet and flags delays first

The order ledger filters, sorts, and totals like a spreadsheet's auto-filter, and can be downloaded back to a spreadsheet at any time. Nobody was asked to give up the spreadsheets they knew. A due-date calendar surfaces orders at risk of running late, and per-stage lead times and defect analysis show where the bottleneck is. Unit prices are visible only to those with permission, and every change keeps its before and after values, with who and when.

An order ledger that filters like a spreadsheet and flags delays first

Highlights

01

A B2B quote site and a production and order back office in one system

02

Production tracking that keeps the spreadsheet layout, with stage hand-off from the floor phone

03

A client-owned database with daily backups, permission-gated prices, and a change history

Insights

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