What to Say Privacy Policy
A mobile app that helps you find the right message for moments when words are hard to find, such as condolences, weddings, and holidays, by choosing the occasion and the person. This policy applies to this app only. The company privacy policy applies to the Duolabs website and other services.
Article 1. Personal Data Collected
Duolabs does not directly collect personal data through this app or retain it on company servers.
Article 2. Communication Leaving the Device
The Company does not collect personal data, but the app communicates with the services below in order to function. The following information may reach those services in the process.
- The operating system share sheet and the app or service you choose
Information sent: A single message you chose to share
Purpose: Sent to the selected destination only when you initiate sharing. The selected destination's policy governs retention and use after transfer. - Apple iCloud and device backup (www.apple.com/legal/privacy)
Information sent: App data and settings that iOS includes in system backups
Purpose: Apple's system backup and restore may operate when you enable iOS device backup. Inclusion and retention are governed by your settings and Apple's policy.
Article 3. Things to Note
- There is no account, login, sign-up, or synchronization server of our own.
- There is no free text field. Every flow is completed by tapping predefined choices, so there is no place to enter names, contacts, or anything else that could identify a person.
- The app never connects to the internet on its own. Automatic update checks are disabled, so simply opening the app sends no request to any server. Communication happens only when you tap share.
- Messages, funeral etiquette notes, and holiday dates ship inside the app, so composing a message requires no communication with our servers.
- Saved messages and recent sessions are stored only in the app's private storage.
- No usage analytics tools are included. There are no advertisements, push notifications, payments, or social logins.
- Camera, microphone, contacts, location, and storage permissions are blocked in the app configuration. The app does not read your photos.
- Android auto backup is disabled. iOS system backup follows your settings and Apple's policy.
Article 4. Destruction of Personal Data
Saved messages and recent sessions remain only on your device. Clearing them in the app or deleting the app removes them, and Duolabs keeps no separate copy.
Article 5. Your Rights
This app retains no information that could identify a user, so there is nothing to access, correct, or delete. If you have questions about this policy or the app's handling of data, you may contact us below.
Article 6. Data Protection Officer
- Officer: 홍서진 (CEO)
- Email: ceo@duolabs.co.kr
Article 7. Changes to This Policy
This policy applies from its effective date. If the app's handling of data changes, we will announce it on this page at least 7 days before the change takes effect.
Article 8. Remedies for Rights Infringement
- Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
- Privacy Infringement Report Center: 118 (privacy.kisa.or.kr)
- Supreme Prosecutors' Office: 1301 (www.spo.go.kr)
- National Police Agency: 182 (ecrm.cyber.go.kr)
Company-wide (website & inquiries) Privacy Policy: duolabs.co.kr/en/privacy