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Manufacturing & Field

Field app for service engineers, deployed globally

Used by service engineers in customers' homes worldwide. Work could not stop where there was no signal, so offline behavior mattered most.

Launch
2016
Client
A major Korean electronics company
Role
Reworked the field app, including offline handling

Highlights

01

Kept work going while the connection was down

02

Reconciled queued work once the connection returned

03

Reworked into an app shared across countries